Frequently Asked Questions
Here you will find everything you need to know about us. If you have any further questions, please contact us.
Do I need to pre-book? Opening hours?
All our activities are on a pre-booked basis only. We must you book online before travelling to us. We cannot accommodate walk-ins. We can open any day of the year but on a strict pre-booked basis only.
How much does it cost?
To check our pricing, simply choose an activity from our menu and then a date. Your price and total will be displayed. We only accept bookings online.
What should I wear?
You should dress for the elements and the prevailing weather. If partaking in an active activity, we recommend clothes that are older, you don’t mind getting a little dirty and that you can move in. We do not provide overalls.
For your safety and well being, all clothing must be long sleeved, and cover the entirety of the arms and legs. Failure to wear suitable clothing is grounds for refusal of entry without refund.
What age do I need to be?
All our activities have their minimum ages listed at the top of the page and in their FAQ. We require that children and customers under 16 years of age be accompanied by an adult. This adult may be required to stay, but does not have to part take, for the duration of the activities.
For their safety and well being, children under 12 years of age are not permitted in the base camp area at any time
Can I bring more people?
If you are arriving with more or fewer people than your booking is for you contact in advance. This allows us to plan your activities and ensure we have the capacity for your group.
Where are you located?
We are located about 5 minutes outside of Roundwood, Co. Wicklow. By GPS, you should enter ‘Special Ops’ You can also find our address on each activity page and in our menu.
Can I bring my own equipment?
All external equipment must be pre-authorised by us. Please contact us directly prior to your booking to ensure we can accommodate you. Our decision is final and your equipment must pass our inspection before it can be used.
We do not permit High Pressure Air (HPA) systems on site.
Are dogs permitted onsite?
With the exception of service animals, no dogs are permitted on site. We ask that you do not bring your pets to Special Ops.
What food do you offer? Can I bring my own?
You are more than welcome to bring your own food if you wish. We have an onsite tuck shop that has snacks and cold drinks.
Hot food is catered by a local company. The exact menu is subject to change without notice. We recommend if you have an allergy, food sensitivity or require a particular meal option that you contact us prior to booking. We cannot make accommodations on the day of the booking and we cannot accept pre-orders for food.
Is it safe?
Absolutely. Our safety record is impeccable and unblemished. All our staff are trained to the highest standards and we take safety very seriously. All activities are observed and supervised.
Do you offer discounts?
Our online system automatically quotes our best rate for a given day and group size. If you require a different rate or have a large group, please contact us and we will quote you on an individual basis.
What if it rains? Or bad weather?
We are located in a forested area of Wicklow and you can rarely tell if it is even raining when playing! Our base camp area is fully covered meaning no matter the weather, we can assure you of a great day out.
We rarely cancel due to weather and you should assume your activity will take place unless you are contacted by us.
Can I wear glasses?
Yes! All our helmets and goggles are designed to accommodate glasses. However, many of our marshals wear glasses and recommend, if you can, to wear contact lens.
Do you have showers & toilets?
We currently do not offer showers at our facility. We have both males and female toilets onsite.
Do playing groups mix?
Generally speaking, groups are mixed based on their activity, group size and experience. We always keep similar skill levels and ages together. If you require a private game, or a game just with your group, please contact us prior to booking so we can accomodate you.
Can we play on our own?
Depending on your group size and booked day, we may be able to permit you to play in your own group. However if you require a guarantee of playing with just your group, you should contact us prior to booking.
Are party groups mixed?
Generally speaking, we mix party groups when playing. This, in our 10-year experience, greatly enhances the games and brings out the best in teamwork. We will, however, try and accommodate groups to play with just their group provided they contact us prior to booking.